Online DBS service Accessibility statement

This accessibility statement applies to https://demogirlguiding.disclosures.co.uk

We have developed this website to ensure that it is usable by everybody, regardless of age or disability.

This website is run by Atlantic Data Ltd (ADL). We have built our website to be accessible with common assistive technologies and different ways of using websites. This means that you can:

• Navigate the menus and all interactive functionality without a mouse and using assistive technology such as a screen reader and this has been tested with popular screen readers such as Jaws and NVDA.
• Change colours, contrast levels and fonts using browser or device settings.
• zoom in up to 400% without the text spilling off the screen.
• Navigate a page using headings throughout our written content. We also use plain English principles to make our content clear and easy to understand.
• Consume media content with captions or transcripts for videos and audio content.
• Navigate our websites with assistive technology via WAI-ARIA.

We’ve also made the website text as simple as possible to understand.

How accessible this website is

Despite our continued efforts to ensure the accessibility of the Online DBS Check Service, there are some limitations. Some areas on the website require improved accessibility. We are currently working to achieve this.

The following are some potential problems that we are trying to improve:

• We are working to improve on the architecture of the website so that it supports all landmarks
• There are some parts of the website which does not match the contrast ratio recommended by WCAG and we are trying to resolve that.
• There are some buttons within our system which doesn’t get activates automatically when it receives focus on tab feature.

Feedback and Contact Information

We welcome your feedback on the accessibility of the Online DBS Check Service. Please let us know using the details below, if you encounter accessibility barriers on the Online DBS Check Service:

• Phone: +44 3333 207 300
• E-mail: info@atlanticdata.co.uk
• Postal address: Atlantic Data Ltd, Atlantic House, 7 Davy Avenue, Know hill, Milton Keynes, MK5 8HJ

We’ll consider your request and get back to you within five business days.

We aim to respond to accessibility feedback via legal@atlanticdata.co.uk within five business days and to propose a solution within 10 business days.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility

Atlantic Data Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

Compliance Status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard; we have also applied some parts of level AAA success criteria.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance with the accessibility regulations

We are currently not fully compliant with WCAG 2.1 guidelines due to some areas needing improvement. These include issues with keyboard navigation for button activation, our navigation using the tabindex attribute, lack of accessible landmarks in dynamic content, and noncompliant downloadable documents and PDFs. We are actively working to address these issues to enhance accessibility across our platform.

The content listed below is non-accessible for the following reasons:

• There are some button within our system which doesn’t get activates automatically when it receives focus on tab feature. (Success Criterion 2.4.7 Focus Visible)
• Some elements within our website contains tabindex attribute and this has been used throughout our website for the navigational purpose to take the user to the relevant sections directly and we are working on to remove as this is depreciated and not compliant with WCAG
• Some parts of the text on the website do not match the contrast ratio recommended by W3C guidelines. We are compliant to WCAG AA standards, and we are trying to extend for AAA standards. (Success Criterion 1.4.3 Contrast (Minimum))
• Some dynamic elements on the website where Landmarks are not generated with the dynamic content, the content is loaded based on different client and user configurations. We are in the process of working on the architecture to support Landmarks on each dynamic element on the page. (Success Criterion 1.3.1 Info and Relationships)
• Downloadable documents and PDFs may not be fully accessible. We are working to ensure those still in use are available in an accessible format and are moving away from using PDF format for future documents.

What we’re doing to improve accessibility

We regularly review our system and take the listed measures to ensure and improve accessibility of our service.

• Included accessibility as part of our mission statement.
• Appointed an Accessibility Officer
• Providing continual accessibility training for our staff
• Included supportive measures for people with health conditions or impairments in our development process.
• Used the best-in-industry tools to test accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 20th September 2023. It was last reviewed on 10th April 2024

This website was last tested in December 2023 against the WCAG 2.1 standard. The test was carried out by Atlantic Data Ltd. ADL assess and test the accessibility by Internal evaluation, Manual testing, and with help of the tool https://www.deque.com/