Accessibility Statement for Online DBS Service

This accessibility statement applies to https://demogirlguiding.disclosures.co.uk operated by Atlantic Data Ltd (ADL).

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Navigate all menus and interactive functions without a mouse
• Use assistive technology such as screen readers (tested with JAWS and NVDA)
• Change colours, contrast levels and fonts using your browser or device
• Zoom in up to 400% without the text spilling off the screen
• Navigate pages using clear headings and landmarks
• Use assistive technologies supported via WAI-ARIA
• Read content written using plain English principles

We have also made the text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. The following issues are currently present:

• Some dynamic elements (e.g., reports) do not include the correct landmarks
• Some downloadable PDFs and documents are not fully accessible
• Some headings, labels and section structures are not fully descriptive
• Some links do not make their purpose clear when read alone

We are actively working to improve these areas.

Feedback and Contact Information

If you need information on this website in a different format please contact us:

• E-mail: info@atlanticdata.co.uk
• Phone: +44 3333 207 300
• Postal address:
  Atlantic Data Ltd,
  Atlantic House,
  7 Davy Avenue,
  Know hill,
  Milton Keynes,
  MK5 8HJ

We will consider your request and respond within 5 business days.

If your query relates specifically to accessibility or compliance with the accessibility regulations, you may also contact our legal team:
Email: legal@atlanticdata.co.uk
We aim to respond within 5 business days and propose a solution within 10 business days.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Services(EASS)

Technical information about this website’s accessibility

Atlantic Data Ltd is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following issues do not meet WCAG 2.2 AA success criteria:

1. Info and Relationships (WCAG 1.3.1)

Some dynamic elements do not correctly generate WAI-ARIA landmarks when content loads. This occurs in areas where the page structure changes based on client or user configuration (e.g. custom reports).

We are updating our architecture to ensure that all dynamic components include appropriate landmarks.

2. Multiple Ways (WCAG 2.4.5)

Some downloadable documents and PDFs may not be fully accessible. We are moving away from PDF formats and ensuring all remaining documents are available in accessible formats.

3. Headings and Labels (WCAG 2.4.6)

Some headings and labels are not fully descriptive and do not accurately reflect the content that follows.

We are reviewing all headings and labels to ensure they are clear and meaningful.

4. Link Purpose – Link Only (WCAG 2.4.9)

Some links do not clearly convey their purpose when read in isolation.

We are reviewing and updating link text sitewide.

We are improving ARIA role usage and notification handling.

What we’re doing to improve accessibility

We are taking the following steps to improve accessibility across our platform:

• Accessibility has been included in our organisational mission
• An Accessibility Officer has been appointed
• We provide continual accessibility training to our staff
• Accessibility checks are included in our development processes
• We use industry-leading tools, including Deque, for accessibility testing
• We are reducing the use of PDFs and transitioning to more accessible formats
• We conduct internal manual and automated testing
• We plan annual accessibility audits and continuous updates

Preparation of this accessibility statement

This statement was prepared on 20 September 2023.

It was last reviewed on 10 November 2025.

This website was last tested in November 2025. The testing was carried out by Atlantic Data Ltd using:

• Internal manual testing
• Automated testing
• Accessibility evaluation tools (including Deque)

This statement will be reviewed annually.